{"store":{"baseInfo":{"podcastTitle":"Stack Your Points","slug":"stackyourpoints","podcastDescription":"Credit cards can be a fun playground of make points, spend points and stack points. Follow along with Matt, Lani, Tariq and RJ as they talk all about points.","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/18897292/SYP.jpeg","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/18897292/SYP_1200x628.jpg?s=f0e1e95ef8bd8f7e769ad9245f7c101d&e=jpeg","podcastUrl":"https://stackyourpoints.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/stackyourpoints/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pw/pbblog-w6hh6-120598c?from=usersite","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":17,"gmtAdjustment":"GMT-04:00","useDaylightTime":1,"value":-4,"text":"(GMT-04:00) Atlantic Time (Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/Halifax"},"podcastDownloads":null,"totalEpisodes":69,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"stackyourpoints","enableEngagementStats":true,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-w6hh6-120598c-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Apple Podcasts","link":"https://podcasts.apple.com/us/podcast/stack-your-points/id1752619463","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/apple-podcast.png","title":null},{"name":"Podbean App","link":"https://www.podbean.com/pw/pbblog-w6hh6-120598c?from=usersite","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Spotify","link":"https://open.spotify.com/show/5WUZTGeUBwIQbEez4yYWoM","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/spotify.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/782be21b-a8af-4c7b-b983-0642b94fae31","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null},{"name":"iHeartRadio","link":"https://iheart.com/podcast/186900905","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/iHeartRadio.png","title":null},{"name":"Podchaser","link":"https://www.podchaser.com/podcasts/stack-your-points-5768010","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/Podchaser.webp","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

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00:00:00 - Introduction and Greetings

00:01:35 - Credit Card Changes for Travelers

00:20:21 - The New Amex Platinum Card

00:55:15 - The CSR vs. Amex Platinum

01:16:00 - A CSR Fix? Maybe?

01:25:13 - Measuring a Card Refresh

01:44:30 - Positive Refresh Criteria

02:04:20 - Card Refresh Strategies

02:14:04 - Keep, Cancel, Acquire | CSR and Platinum

02:29:00 - Final Thoughts and Membership Highlights

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